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Frequently Asked Questions

How long until I receive my items?

Most will arrive 2-5 business days on top of the amount of days for the shipping method you have chosen.

However, please allow up to 7 business days on top of the amount of days for the shipping method.

 

I haven’t received my order.

If you have waited the maximum number of days (7 business days plus the amount of days for the shipping method you chose), then please email us with your order number and we’ll help resolve the issue.

If you haven’t waited the maximum number of days, then please hold off until the time has passed before sending us an email about your order.

 

I only received part of my order.

Order may arrive in multiple packages, so if your entire order isn’t in the first package, then please wait the maximum allotted days before reaching out to us.